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5 Tips for dealing with a difficult customer
Jul 26, 2021
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As long as there are consumers, there are going to be difficult customers. It’s just a fact of doing business. Should you find yourself in a situation where you need to assist an angry customer, the following tips will definitely come in handy. It’s probably easier to calm someone down than you think.
Practice Listening: It is always important to listen carefully to what a customer has to say, even if they are being difficult. Give them your full attention and let them know that you’re listenin...
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