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As long as there are consumers, there are going to be difficult customers. It’s just a fact of doing business. Should you find yourself in a situation where you need to assist an angry customer, the following tips will definitely come in handy. It’s probably easier to calm someone down than you think.
Practice Listening: It is always important to listen carefully to what a customer has to say, even if they are being difficult. Give them your full attention and let them know that you’re listenin...
I got this story from my teacher Dr. Jerry Alan Johnson, he also added it to his memoirs “A Master’s Journey Secret Memoirs Of a Warrior, Healer, & Mystic.”
I believe it is not a better time than in which we are living now to share it, to show the importance of working together, because you like or not we are on this together.
This ancient Daoist tale was designed to teach the new students the importance of service and working together for the better of all mankind.
Eating Food in Heaven or H...
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